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FAQs
Chai Energy
Chai Energy
General
What happens to my energy data if I have solar panels?
How do I upgrade to Pro?
Is the app available on iOS and Android?
Is my data secure?
Where does my energy data come from?
Setup
How can I get help setting up the app?
How do I setup the app?
How do I download the app?
Connecting Your Utility
I forgot my utility account password. How can I get a reminder?
I forgot my utility account username. How can I get a reminder?
How can I create an account with my utility?
How can I connect Chai with my utility?
In the App
How do I change my password?
How do I change my login email?
What does “everything off” mean?
What does “baseload” mean?
Top Resources
Where does my energy data come from?
How do I set up Chai Pro (PG&E)
How do I set up Chai Pro?
Chai Pro Gateway Troubleshooting
Chai Energy vs. Chai Energy Pro
All FAQs
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