Chai Energy
  • Pro
  • Support
  • Contact
  • Log In
  • Sign Up

Support support@chaienergy.com | (844) 487-2424

General

Basics

  • Why Do I Need Chai Energy?
  • Chai Energy vs. Chai Energy Pro
  • Chai User’s Guide

Chai Energy

General

  • Where does my energy data come from?
  • Is my data secure?
  • Is the app available on iOS and Android?
  • How do I upgrade to Pro?
  • What happens to my energy data if I have solar panels?

Setup

  • How do I download the app?
  • How do I setup the app?
  • How can I get help setting up the app?

Connecting Your Utility

  • How can I connect Chai with my utility?
  • How can I create an account with my utility?
  • I forgot my utility account username. How can I get a reminder?
  • I forgot my utility account password. How can I get a reminder?

In the App

  • What does “baseload” mean?
  • What does “everything off” mean?
  • How do I change my login email?
  • How do I change my password?

Chai Energy Pro

General

  • Is my data secure?
  • What happens to my energy data if I have solar panels?
  • Where does my energy data come from?

Setup

  • How do I download the app?
  • How do I get the Smart Energy Gateway?
  • How do I set up Chai Pro?
  • Chai Pro Gateway Troubleshooting

In the App

  • How does Pro identify different appliances? Do I need smart plugs?
  • How do I tag an appliance?

Green Button Connect

Enrollment

  • How do I set up Green Button Connect (SCE)?
  • How do I set up Green Button Connect (PGE on Desktop)?
  • How do I re-authorize Green Button Connect (PGE)?
  • How do I set up Green Button Connect (PGE on Mobile)?

Features

Insights

  • What are Insights?

Challenges

  • What are Challenges?
  • Blog
  • Privacy
  • Terms
  • Support
  • Jobs
  • Contractors
  • Contact