How do I change my password?

iOS

  • Load the Chai app.
  • If you are not already logged in, go ahead and do that by tapping the ‘Login’ button.
  • Tap ‘My Chai’ on the bottom right of the screen
  • Tap Chai Account Settings
  • Tap on ‘Password’
  • Enter your Current Password
  • Enter your Desired Password
  • Tap Change Password
    • You will see a confirmation stating that you have successfully changed your password
  • The next time you log into Chai Energy, you can use your newly changed password

Android

  • Load the Chai app.
  • If you are not already logged in, go ahead and do that by tapping the ‘Login’ button.
  • Tap the menu button on the top right of the screen
  • Tap Settings
  • Tap on ‘Password’
  • Enter your Old Password (current password)
  • Enter your New Password (desired password)
  • Tap ‘Change Password’
    • You will see a confirmation stating that you have successfully changed your password
  • The next time you log into Chai Energy, you can use your newly changed password
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